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About Package
In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed with an airbag/yellow bubble plastic envelope to avoid damage during transportation.
About Product
All products are 100% brand new, workable, and checked carefully before sending out.
About Shipment
We will send out the order within 2 workdays. The delivery time will vary according to different countries and will be affected by weather, public holidays, and so on. If the order doesn't receive in declare time, please contact us.
What to do if they meet product problem
Please use the product according to the product manual first, if you still cannot use it, please contact customer service in time.
About Working Time
Because of the time difference, there will be delays in communication, but messages will be replied to within one workday. please be patient.
About Feedback
We regard customers as our friends. We hope you can shop from us with more happiness and less worry. Your support is very important to us.
Discreet Shipping Guarantee
We take great care to ensure that all of our sex toys are shipped in packaging that is completely discreet and unidentifiable. All products are expected to arrive in a plain, unmarked brown box or bags and we guarantee you the contents of the package are unknown to the handler or courier. If a customs clearance process is required, the contents of your package will be listed as "toys" or other non-sensitive categories.
Shipping Time
Delivery Time = Processing Time (24-48 Hours)+ Shipping Time (Depending on your destination and shipping method )
Once your order is confirmed, we will hand the package to the courier and they will update the tracking number ASAP. The tracking number will be updated once we get them and you will receive an email guiding you on how to track it. If you want to know the exact details about each brand and the shipping process, you can check our shipping & delivery page
Cancellation
We offer easy order cancellations before shipment. Refunds will be issued via the original payment method. Please refer to our Return Policy for details.
Return
Returns for adult products are typically not accepted due to safety and hygiene reasons. However, unopened and unused products may be eligible for return with valid reasons. Contact our customer service for assistance. Our Purchase Guarantee applies to all orders.
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